Get in Touch With Us

Must be 21 or older to gamble. Gambling involves risk, and you can lose money. If gambling is causing you stress or harm, call 1-800-GAMBLER or New York's HOPEline at 1-877-8-HOPENY (1-877-846-7369). Both are free and confidential.

This is the page for reaching the New York Casino Sites editorial team. Whether you want to report an error, ask how we compare casino sites, or raise a concern about something we published, this page explains what we can help with and what to expect.

How to reach the editorial team

We have not published a dedicated email address or phone line on this page, so we can't point you to one without guessing. Please look for a contact form, email link or "Contact" option in the site header or footer, and use it to send your message. Do not send passwords, full card numbers or identity documents to us. We will never need them.

Helpful details to include:

• The page address or the name of the casino your question is about
• What you read, and what you believe is wrong or unclear
• Where you saw the conflicting information, such as the casino's own terms page, with the date if you have it
• Your state of residence, if your question concerns eligibility

What we can help with

• Corrections: A bonus figure, wagering condition or payment method that looks out of date. Casino terms change often, and our information was last checked on Sep 30, 2026.
• Method questions: How we weigh game selection, bonuses, payout speed, banking, mobile experience and trustworthiness when ranking sites.
• Content suggestions: Topics you want covered, such as bonus terms, verification steps or withdrawal rules.
• Business and editorial enquiries: Operators or partners can introduce themselves. Commission may be earned on some links, but it does not buy ranking position.
• Responsible gambling concerns: Tell us if something on the site seems to encourage risky play. We will review it.

What we can't do

We are an independent comparison site, not a casino. That sets some limits:

• We can't access your casino account. We can't fix a login problem, release a pending withdrawal or reverse a deposit. Contact the operator's own support first, using the support options in its account area or terms.
• We can't settle disputes. We can't force an operator to pay a claim. Keep screenshots and correspondence, and consider seeking advice from a qualified professional if a dispute is serious.
• We can't give legal or tax advice. Questions about the legality of your play or how winnings are taxed are best put to a qualified attorney or tax adviser.
• We can't promise outcomes. Nothing we publish guarantees winnings, and gambling is not a way to earn income or solve money problems.

A note on legality in New York

A common reason readers write to us is to ask whether online casinos are legal in New York. New York regulates online sports betting, but it has not authorized online casino gaming. Sites we review may operate under licences from other jurisdictions or use different models, such as sweepstakes-style play, and their availability to New York residents can change. Check each operator's terms and eligibility rules before you register. We do not state or imply that any site offers legal, state-regulated online casino gaming in New York. For broader background on offshore-style sites, see our page on non-GamStop casinos, and treat that information with the same caution.

What to expect after you write

1. A member of the editorial team reads your message.
2. If it reports a factual error, we check it against the operator's current terms.
3. If we confirm the issue, we update the page.
4. If we need more detail, we'll ask you a follow-up question.

We can't promise a specific response time, and not every message will get an individual reply. Corrections are taken seriously whether or not we reply.

Help if gambling is becoming a problem

If you are worried about your own gambling or someone else's, these services are available in the US and New York:

• 1-800-GAMBLER: National helpline for problem gambling.
• HOPEline, 1-877-8-HOPENY (1-877-846-7369): New York State's free, confidential gambling help service.

Most licensed operators offer deposit limits, time-outs and self-exclusion. Use them before you need them. Only play with money you can afford to lose, never to recover losses, and never to escape stress or financial pressure. Gambling is for adults 21 and over.

Disclosure

New York Casino Sites may earn a commission if you sign up with some of the casinos we list. Those commercial relationships do not decide our rankings. If you think a page has not met that standard, tell us.